As our professionals have reserved their time to take up your case based on your stipulated booking time, we do not encourage dismissing them early to respect their time. In the case where you find the need to dismiss a hospice professionals before the stipulated end time of the session, please call our admin officer to seek their advice before sending the professionals away. This to protect you and our Hospice professionals, and prevent any misunderstandings. If you cancel before assigning the professionals then 50% of total payment you will get back but after assigning no Payment is refundable.