If I found any defect can I get the payment back?
Goods sold are non-returnable and non-exchangeable unless there is clear indication that there was a manufacturing defect that is highlighted immediately during the delivery.
Is advance payment refundable?
No, Not refundable, considerable in special condition for which to talk with Hospice admin officer.
Can I pay cash on delivery?
No, you have to pay before delivery.
What is the payment method?
Payment will be made through Bkash, Roket, Debit or Credit card, online banking, Bank deposit and Cash. Details such as your credit card numbers and expiry date of the card would be required when you make the purchase. Hospice Bangladesh DO NOT store your card details. Our Payment partner is SSL Commerz.
When will I get the product?
With advance full payment you have to confirm your order and then maximum 24 hour delivery time within Dhaka.
How can I place an order/product?
You can request after registration through mobile application “ Tele-hospice” (Link:
Or through website( ) or contact with hospice admin officials (Contact: 09606788889)
What types of products are available in your e-Pharmacy
All types of medical instruments such as BP machine, Pulse oximeter, oxygen cylinder, oxygen concentrator, Nebulizer, sucker machine etc.
If I forget the password?
If you forget the password, please click the submenu “Forgot Password” and provide your email and you will get the password afterward.
What areas does Tele-Hospice app cover?
We provide the support in all over Bangladesh except face-to-face visit which is only in Dhaka available now.
What are the Terms & Conditions for this Service?
To read Terms & Condition of Tele-Hospice service, please read it by visiting following link: www.hospicebangladesh.com/terms&conditions